This policy is applicable to all available country. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
[Available Payment Method : PayPal]
A. Shipping Costs
Free shipping on orders over $59, shipping for orders under $59 is $9.95.
B. Time zone
(GMT-05:00) Eastern Standard Time (New York) .
C. Order Cutoff Time
Order will cutoff at 5.00 PM
D. Handing Time
The handing time is 0-4 days.
E. Transit Time
We are take 5-8 days for delivery the product.
F. Shipping Methods
This shipping methods and shipping policy will be available for all the country.
Orders are shipped out via UPS or USPS or FedEx (5-8 days shipping time).
We use Packet for orders shipped from our international location (5-8 days shipping time).
G. Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often within 4 days the day you placed it, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.
If you choose to pay by credit card, your order will be billed within 24 hours. The items will usually be shipped out within 5-8 working days after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 5 to 8 days, depending on your destination and the shipping carrier. In the event of any shipment not being fulfilled or shipped out after label creation, shipments exceeding 8 business days have the option to choose order cancellations or partial refunds. Please see return policy for more details.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at [email protected] within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.
H. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected] or Call Us at +852 6214 1437 .
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
J. Orders Tracking
You will be sent at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.
K. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.
3.Items that weighs less than 150lbs will be dispatched by UPS. While, items that are weigh more than 150lbs will be delivered by truck.
If you thinking about return and refund policy, please check out our Return & Refund policy: https://www.needithis.com/refund-and-return-policy
Visit our store Location: 6888 Beacon Hollow turn ,Boynton, FL,33437,US
Email: [email protected]
Phone: +852 6214 1437